The Quilted Bear have been in operation for over 20 years, initially selling successfully from a retail store in Clifton, Bristol. The shop was run by our Managing Director Gadi and his wife Judy with help from the rest of family; together they built valuable and lasting relationships with customers in the area.
With the rise of the Internet and its use as an eCommerce platform Gadi saw an opportunity to both increase the range of products on offer his customers and at the same time expand the customer base he had already created. It was at this point he decided to sell the shop and open The Quilted Bear as an online store. Initially starting from a building on Gadi’s personal property, The Quilted Bear’s online business has gone from strength to strength and our main operations base is now our warehouse in Clevedon.
One of the main issues we found when running a business that operates solely online was that we did not get to get out and about and interact with our customers. With that in mind, we decided to exhibit a wide array of our product ranges across the country at Haberdashery based exhibitions in venues such as the NEC in Birmingham and Alexander Palace in London. We thoroughly enjoy getting to chat to our customers and bringing the best of our ranges to them in person, allowing us to build relationships beyond the screen!
Our online business is thriving with an customer-centric shopping experience and personable support from our wonderful team, keeping our service levels at the same high standards that made our shop so successful all those years ago. We have also delivered on Gadi’s vision in creating a massive range of products all on offer for international shipping anywhere in the world!
If you have any questions please do not hesitate to contact us!
The Quilted Bear Ltd.
Unit 22 Hither Green Industrial Estate